Privacy Policy

1. Introduction

PhishNet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our phishing detection service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our service
• Contact customer support
• Participate in surveys or promotions

This information may include:

• Name and email address
• Billing and payment information
• Account credentials
• Communication preferences

Scan Data

When you use our phishing detection service, we collect and analyze the content you submit for scanning. This may include URLs, email headers, email content, and associated metadata. We use this information solely to provide our detection service and improve our algorithms.

Automatically Collected Information

We automatically collect certain information when you visit our website, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring URLs
• Usage patterns and preferences

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our phishing detection service
• Process your transactions and manage your account
• Send you service-related communications
• Improve our detection algorithms and service quality
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Detect, prevent, and address technical issues and security threats

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Scan data is anonymized within 30 days and may be retained indefinitely for algorithm improvement purposes. You may request deletion of your personal information at any time by contacting us.

5. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our service (e.g., payment processors, hosting providers)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@phishnet.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. We take appropriate safeguards to ensure your personal information remains protected in accordance with this privacy policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@phishnet.com
Address: Pak-Austria Fachhochschule Institute of Applied Sciences and Technology, Mang, Haripur, Khyber Pakhtunkhwa, Pakistan